This Privacy Policy describes how Lanzonia ("we", "us", and "our") collects, uses, and discloses your personal information when you visit or make a purchase from https://lanzonia.com (the "Site").

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect your information when you use our website.

Information We Collect

When you visit our Site, place an order, or contact us, we may collect certain information necessary to provide our services, process transactions, improve our website, and communicate with you.

Device Information

• Examples of information collected: IP address, browser type, device information, time zone, cookie information, pages viewed, products viewed, search terms, and information about how you interact with our Site.
• Purpose of collection: To provide a properly functioning website, improve website performance, analyze visitor activity, and enhance your shopping experience.
• Source of collection: Collected automatically through cookies, log files, web beacons, pixels, and similar technologies.
• Disclosure: This information may be shared with Shopify and service providers that help us operate our website, analyze website usage, and improve our services.

Order Information

• Examples of information collected: Name, billing address, shipping address, email address, phone number, order details, payment information processed by payment providers, and purchase history.
• Purpose of collection: To process and fulfill orders, arrange shipping, provide order confirmations, communicate with customers, prevent fraud, and provide customer support.
• Source of collection: Collected directly from you when you place an order or provide information through our Site.
• Disclosure: Information may be shared with Shopify, payment processors, shipping providers, and other service providers necessary to complete your order.

Customer Support Information

• Examples of information collected: Name, email address, order information, and any information you provide when contacting customer support.
• Purpose of collection: To respond to customer inquiries, provide assistance, and resolve issues related to orders or products.
• Source of collection: Collected directly from you.
• Disclosure: Shared only with service providers when necessary to provide customer support and operate our business.

How We Use Your Personal Information

We use your personal information to:

• Provide, operate, and maintain our website.
• Process payments and fulfill customer orders.
• Arrange shipping and provide order updates.
• Communicate with you regarding orders, inquiries, and customer service requests.
• Prevent fraud and protect the security of our website.
• Improve our products, services, and customer experience.
• Send marketing communications when you have chosen to receive them.

Sharing Personal Information

We share personal information only when necessary to provide our services, operate our business, or comply with legal obligations.

Examples include:

• Shopify: We use Shopify to operate our online store and process orders. You can learn more about Shopify's privacy practices here: https://www.shopify.com/legal/privacy
• Payment Providers: Payment information is processed securely through third-party payment providers. We do not store complete payment card information on our servers.
• Shipping Providers: We may share shipping information with carriers and fulfillment partners to deliver your orders.
• Legal Requirements: We may disclose information when required by law, legal process, or to protect our rights and customers.

Analytics and Advertising

We may use analytics and advertising services, such as Google Analytics and other marketing tools, to understand how visitors use our Site and improve our services.

These services may collect information through cookies and similar technologies, including information about your browsing activity and interactions with our website.

You can manage your advertising preferences through:

• Google Ads Settings: https://adssettings.google.com
• Digital Advertising Alliance Opt-Out: https://optout.aboutads.info/

Cookies

Cookies are small data files stored on your device when you visit our Site. We use cookies to provide essential website functions, remember your preferences, analyze website performance, and support marketing activities.

Cookies may include:

• Functional cookies required for website operation.
• Performance and analytics cookies used to understand website usage.
• Advertising cookies used to provide relevant marketing content.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain functions of our website.

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

If you request deletion of your personal information, we will review and process your request in accordance with applicable laws.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or restriction of processing.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Lanzonia

Email:
lanzonia@outlook.com

Business Address:
Building 17, Fanglin Road,
Cuihu Community,
Guangming District,
Shenzhen, Guangdong, China

Last updated: July 15, 2026